Meta’s decision to end their partnerships with fact checking organizations set off a firestorm online this week. Apart from the expected and understandable frustration with Mark Zuckerberg and the role misinformation on his platforms play in shaping public opinion, there’s been the usual wave of people looking for alternatives to social. This manifests as a familiar refrain to revive blogs and the web we lost.
It’s not going to happen.
Set aside the fact that I’ve chosen to blog about this: in a world without an accessible RSS reader, we lack two things: an effective distribution mechanism AND the habituated web browsing that was commonplace before the social media revolution. Reality is that distribution has always been paid, going back to Sears and Roebuck mailing catalogs across the country. It’s what’s sustained ad-supported media. Paid distribution has been an effective shortcut to growth forever and it continues to win over owned channels.
Think of the pending TikTok ban, or anytime Instagram crashes. Everyone screams, “this is why you need to own your channels so you can own your audience.” It’s exhausting because no one invests in owned channels meaningfully, or hasn’t in some time, and the people saying this know it. And where are they shouting this? On the very social media they’re decrying! Why? Because it’s where the audience is!
Imagine what would happen if the budgets that have been dedicated to production and media for social channels shifted to websites and newsletters! As someone who came up in the first wave of corporate blogs, it’s easy to forget how genuinely creative those sites and experiences were. There’s a reason waves of journalists were hired by brands to lead editorial — they needed fantastic content to convince people to visit repeatedly. I still have close friendships with folks who ran sites like Coke Journey and others. They were fascinating experiments in what was possible with online channels. Unsurprisingly, they’re all gone now.
It’s not because I don’t enjoy memories of that time, but it’s foolish to think it’s anything more than nostalgia now. Being added to a blogroll was the original Team Followback. It was thrilling to join communities of like-minded cultural critics back then, but that quickly gave way to exactly the kind of parasocial relationships we experience on social today.
So what can we do about it?
For my part, I strongly recommend investing in owned content and channels to my clients for all the reasons enumerated above. Everything starts with content. Always has. Where we’ve lost sight of things as communicators and marketers is believing we have a turnkey solution to success. It’s not as simple as pushing campaigns out their door like they’re on a conveyor belt and expect anyone to care.
Take it from me: bad content, even with tremendous paid spend against it, doesn’t help you achieve your goals. There’s simply too much of it for anyone to pay attention. Additionally, you need to have a profound understanding of your audience and what it takes not just to reach them, but engage them in ways that are measurable.
Don’t feel defeated. Take it as a challenge, first to yourself and then to the online community you hope to build. Start small. Do something every day, or as often as you can, whether that’s writing something, or creating visuals that need a home on the internet. You can still build audiences for content if you have a strong point of view. Most importantly, believe it yourself.